5 Common Problems with the BenQ EX3501R Monitor and How to Address Them

5 Common Problems with the BenQ EX3501R Monitor and How to Address Them

5 Common Problems with the BenQ EX3501R Monitor and How to Address Them

The BenQ EX3501R is a popular ultrawide monitor known for its immersive 35-inch curved display, HDR support, and excellent color reproduction. However, like any piece of technology, it’s not without its flaws. In this article, we’ll explore five common problems users encounter with the BenQ EX3501R and provide practical solutions to help you get the most out of your monitor.

1. Flickering Issues

One of the most frequently reported problems with the BenQ EX3501R is screen flickering. This issue can be particularly frustrating, especially during gaming or video playback. Flickering often occurs due to compatibility issues with graphics cards or outdated drivers.

Solution:

  • Ensure that your graphics card drivers are up to date. Visit the manufacturer’s website (e.g., NVIDIA or AMD) to download the latest drivers.
  • Check the refresh rate settings in your operating system and ensure they match the monitor’s specifications (100Hz).
  • Try using a different DisplayPort or HDMI cable to rule out cable-related issues.

2. HDR Performance Concerns

While the BenQ EX3501R supports HDR, some users have noted that the HDR performance is underwhelming. Colors may appear washed out, or the brightness levels may not meet expectations.

Solution:

  • Ensure HDR is enabled both on the monitor and in your operating system settings.
  • Adjust the monitor’s brightness and contrast settings manually to optimize HDR performance.
  • Use HDR-compatible content and applications to fully utilize the feature.

3. Ghosting and Motion Blur

Another common complaint is ghosting or motion blur during fast-paced gaming or video playback. This can detract from the overall experience, especially for gamers who demand smooth visuals.

Solution:

  • Enable the monitor’s overdrive settings to reduce ghosting. Look for options like “AMA” (Advanced Motion Accelerator) in the monitor’s menu.
  • Lower the response time settings to improve motion clarity.
  • Ensure your graphics card can handle the monitor’s resolution and refresh rate to avoid performance bottlenecks.

4. USB-C Connectivity Issues

The BenQ EX3501R features USB-C connectivity, which is a great addition for modern devices. However, some users have reported issues with USB-C not working as expected, such as no signal or power delivery problems.

Solution:

  • Verify that your USB-C cable supports video output and power delivery. Not all USB-C cables are created equal.
  • Ensure your device supports USB-C video output (DisplayPort Alt Mode).
  • Update the firmware of the monitor if a newer version is available on BenQ’s official website.

5. Limited Viewing Angles

Despite its curved design, some users have noted that the BenQ EX3501R has limited viewing angles, which can affect color accuracy when viewed from the sides.

Solution:

  • Position the monitor directly in front of you for the best viewing experience.
  • Adjust the monitor’s tilt and height to align with your eye level.
  • Consider using the monitor in a single-user setup to minimize viewing angle issues.

Conclusion

The BenQ EX3501R is a fantastic monitor that offers a lot of value for its price. While it does have its share of issues, most of them can be resolved with a few adjustments and proper maintenance. By addressing these common problems, you can enjoy a seamless and immersive experience with your BenQ EX3501R monitor.

If you’re considering purchasing this monitor or already own one, we hope this guide helps you make the most of your investment. Remember, no technology is perfect, but with the right approach, you can overcome most challenges!

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